Contact Us

If you want to contact us, here are a number of ways you can get hold of us.

Please note: We are closed on Sundays and Bank Holidays.

Personal Lending

Customer Service Call us on 0121 693 9106. This team is available from 9.00am to 7.00pm Monday- Friday and 9.00am - 1.00pm on Saturdays.
E-mail

Email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . As this is not a secure channel, please do not include any personal details in any emails sent to this address.

Retail Finance

Customer Service Call us on 08451 117 087. This team is available from 9.00am to 7.00pm Monday - Friday. 9.00am - 1.00pm Saturday.
Retail Support

Call us on 08451 117 115. This team is available from 9.00am to 7.00pm Monday- Friday. 9.00am - 1.00pm Saturday.

Our Underwriting team are available from 9.00am to 7.00pm Monday- Friday. 9.00am - 5.00pm Saturdays. Closed on Sundays and Bank Holidays.

E-mail Email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it As this is not a secure channel, please do not include any personal details in any emails sent to this address.

Motor Finance

Customer Service

Call us on 08451 117 125. Our Customer Advisor team are available from 9.00am to 7.00pm Monday- Friday. 9.00am - 1.00pm Saturdays. Closed on Sundays and Bank Holidays.

Our Underwriting team are available from 9.00am to 7.00pm Monday- Friday. 9.00am - 5.00pm Saturdays. Closed on Sundays and Bank Holidays.

E-mail Email us at  This e-mail address is being protected from spambots. You need JavaScript enabled to view it As this is not a secure channel, please do not include any personal details in any emails sent to this address.

OneBill Account

Customer Service

Call us on 0121 693 9102. This team is available from 08.30am to 7.00pm Monday- Friday. 09.00am - 1.00pm Saturdays. Closed on Sundays.

E-mail

Email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it As this is not a secure channel, please do not include any personal details in any emails sent to this address.

By Post

Write to us at: Moneyway
One Arleston Way
Shirley
Solihull
West Midlands
B90 4LH

To enable us to deal with your enquiry as quickly and efficiently as possible, please mark your envelope with the name of the department, eg.  'Retail Finance'.

Press/Public Relations

Telephone Us Please call us on 0121 693 9100.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

* Our 24/7 telephone banking service may be briefly suspended for routine maintenance in the early hours of the morning.

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Corporate Information
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Careers

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Motor Finance
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Contact Us
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Moneyway is a trading name of Secure Trust Bank PLC. Registered in England and Wales 541132. Registered Office: One Arleston Way, Solihull, B90 4LH.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our registration number is 204550.

All communications with us may be monitored/ recorded to improve the quality of our service and for your protection and security.

Copyright © 2011 Secure Trust Bank. All Rights Reserved.
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