No, in order for us to give you the absolute best turnaround time for your proposal we have developed a simple to use web portal which you access via the internet. This enables us to give you a decision on the majority of deals in under 5 seconds. For dealers with their own finance system we can also accept proposals via an XML interface.

Yes

The majority of deals are decisioned in under 5 seconds, referred proposals in normal working hours are underwritten within 24 hours

No, but our Hire Purchase agreements can go up to a 5 year term which at an equivalent rate often gives a payment similar to a 3 year PCP. As the CCD settlement calculation is on an actuarial basis the cost of settlement is fair to the customer.

Correct, even though we try to first score the customer on our prime scorecard we only search the customer once.