What's the next step?

"So you've made the decision to go for a hassle-free bill paying future, nice one!"

Once you've made up your mind and signed up, we'll agree all the bills and set everything up for you. About 4 days before the agreed date of your first payment, you'll receive full details of your account in the post. We call it your Welcome Pack. It will show you the schedule, which outlines the household bills we'll help you pay. It will show what date we begin. And it'll confirm how much you'll pay weekly or monthly.

It's important. So it needs checking thoroughly. After all, we want to make sure you're happy with every detail. And that all account and reference numbers are correct.

A new approach with peace of mind built in

Many people are surprised just how good it feels to have the burden of bill paying lifted from their shoulders. The stress evaporates overnight. No more headaches. No more juggling one bill to pay another. No worrying whether the postman is bringing a bill that can't be paid. You'll pretty much know what lies ahead.

That's real peace of mind.

Looking after you

What we do is provide a service. One that takes away money worries. Service is key to this. In short, we look after you. All staff are trained to go that bit further. They know how precious your time is. So they'll always try to be fast, friendly and efficient. And they'll listen. One-to-one communication is at the heart of our service.

Just a phone call away - 0800 953 1073

Got a question? simply fill out our 'contact us' form or you can call us. Let's talk. We're here to make life easier for you. If you have any question, just pick up the phone. We'll do our best to help.


Calls may be recorded and monitored for quality and training purposes.

Moneyway is a trading name of Secure Trust Bank plc.

Registered in England and Wales Registered No: 541132.