We are stopping new Vehicle Finance lending - 02 July 2025

Following a review of our businesses, we have decided to stop new Vehicle Finance lending under the Moneyway and V12 Vehicle Finance brands. All other businesses which are part of Secure Trust Bank Group are unaffected and continue to operate as normal.

If you have an existing finance agreement with us, don’t worry, you are not affected. Your agreement will continue as normal.

Supporting our customers continues to be a key priority for us and customers can continue to contact us via the usual channels.

Find out more

We're sorry you're not happy

Please get in touch, we want to hear if we haven't met your expectations so we can resolve the matter as quickly as possible.

We always aim to provide you with an efficient and friendly service, and we're sorry if we haven't provided you with the service you expect. You can submit a complaint by filling out the form below. You can call us on 0345 111 7125.

Our opening hours are Monday to Friday 9am – 6pm and 9am - 1pm on Saturdays. We are closed on Sundays and Bank Holidays.

Complaints and Resolutions

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