Make a Payment

Payment Methods

Pay Online

Click on the link above to make a payment online

Our Automated Payment Line

Call 03303 033 483 and select option 1 after selecting your product

Direct Debit

Call our team on 03303 033 483

Recurring Card Payment

Call our team on 03303 033 483

Bank Transfer / Standing Order

Sort Code: 20-08-16
Account Number: 2084 7364

Use your agreement number as reference for the payment.

You may be presented with 'Confirmation of Payee Unavailable' notice when making your payment. Please check you have used the correct bank details and continue to make the payment.

One Off Card Payment

Call our team on 03303 033 483

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Customer Contact

Customer Service

Call us on 0345 111 7125

Our Customer Advisor team are available:
Monday to Saturday: 9am to 5pm
We are closed on Sunday and Bank Holidays.

Financial Difficulties

If you are struggling to make your monthly payments as a result of the impact of coronavirus, we have a number of options available to assist you during this time, including a three month payment holiday.

To request a payment holiday, please complete the on-line form.We will get back to you within 7 working days to confirm how we can help you.

Where we agree to a payment holiday, you will not have to make any payments to us during the agreed period and your credit file will not be negatively impacted. These payments will be deferred until the end of your agreement.

My payment holiday is due to end and I am still in financial difficulties.

If, by the end of the payment holiday period, you remain concerned about your financial circumstances and your ability to make payments on your account, please complete the on-line form.

Making a Complaint

We always aim to provide you with an efficient and friendly service, and we're sorry if we haven't provided you with the service you expect.

If your complaint is regarding finance, you can fill out our complaints form here.

You can call us on 0345 111 7125.

Our Customer Resolution team are available:
Monday to Saturday: 9am to 5pm

Or write to:
Moneyway
One Arleston Way
Solihull
B90 4LH