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Christmas Opening Hours

Please be aware of our opening hours over the holiday period.

Customer Services

Dec 23rd

9am to 5pm

Dec 24th - Dec 26th

Closed

Dec 27th - Dec 29th

9am to 7pm

Dec 30th

9am to 5pm

Dec 31st

10am to 4pm

Jan 1st

Closed

Stock Funding

Dec 23rd - Dec 26th

Closed

Dec 27th - Dec 29th

9am to 5pm

Dec 30th - Jan 1st

Closed

No matter your circumstances, Moneyway is here for you.

We’ve got a new logo as well as new webpages and colour schemes, designed with our customers in mind with easy to find signposts across the website. As our customer, nothing changes for you. You’ll see our new logo and old logo on communications while we continue to refresh our brand.

         

Make A Payment

We have a number of options available to you when making a payment.

Please note that it may take up to 3 working days for a payment to reflect on your account balance.

Direct Debit

Setting up a Direct Debit from your bank account for a date that suits you is still the most popular method of payment for your monthly contractual payments. To set up a Direct Debit call us on 0345 111 7125.

Our team is available Monday – Friday, 9am – 7pm and Saturday, 9am – 5pm.

Please note the bank account will need to be in the agreement holders name, we do not accept payments from a Third Party bank account.

Bank Transfer or Standing Order or Faster Payment

Please use the following details to make the payment:

  • Sort Code: 20-08-16
  • Account Number: 2084 7364
  • Reference: Please enter your agreement number, this allows us to identify your account quickly.

You may be presented with ‘Confirmation of Payee unavailable’ notice when making payment. Please check you have used the correct bank details and continue to make the payment.

Faster payments received after 9:00pm will be processed the next working day. 

Lump Sum Payment

If you’re enquiring about making a lump sum payment to us you may be entitled to an interest rebate, to find out call us on 0345 111 7125.

Our Automated Payment Line

If you want to make payment by card you can do this by calling us on 03303 033 483, select Option 1.

You are able to make payments up to a maximum of £1,000.

This payment method will allow you to make an overpayment on your account up to a maximum of 2 monthly contractual payments.

Pay via our Website

You are able to make payments using our Customer Portal, to log in or register, click here.

You are able to make payments up to a maximum of £1,000.

This payment method will allow you to make an overpayment on your account up to a maximum of 2 monthly contractual payments.

Make an Arrears Payment

In addition to the options above, if you’re looking to make a payment to reduce your arrears, you can also pay by:

Recurring Card Payment

If you wish to set up a recurring card payment or make a one off payment to clear you arrears by card, call us on 03303 033 483.

Our team is available Monday - Friday, 8am - 6pm and Saturday, 9am - 1pm.

One Off Card Payment

Call our team on 03303 033 483