Verify your Direct Debit details

It's really easy to verify that the Direct Debit set up for your agreement is in your name. All you need to do is send us a photo (.jpg or .png) or a PDF of your bank statement.

The bank statement must show:

Your name – this can be first name and surname or initials and surname
Bank details – the sort code, account number and name of the bank
Your address – this must match the address we hold on file
The date – this must be dated within the last 3 months

The proof cannot be a:

letter from the bank
photograph of a screen
screenshot from an app or online

We can accept statements that:

are in joint names
are printed from the internet
have transaction information obscured

Upload a copy of your bank statement * Choose file

Please choose a file, the selected file must be a JPG, PNG or PDF, and must be smaller than 4MB

JPG, PNG or PDF

Moneyway Agreement Number*

Please enter your 7-digit account number - this can be found on your letter

The bank details that have been provided will be applied to all accounts where we do not hold nominated account details

Full name*

Please enter your full name

Building and street*

Please enter the first line of your address

Postcode*

Please enter your postcode in the format AA9 9AA or AA99 9AA

Please read our privacy statement. It explains how we process and share your personal data.

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